{"id":211955,"date":"2018-02-25T11:20:45","date_gmt":"2018-02-25T10:20:45","guid":{"rendered":"https:\/\/www.vibia.com\/politica-de-privacidad\/"},"modified":"2026-07-29T15:08:55","modified_gmt":"2026-07-29T14:08:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vibia.dev\/us\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container about-w10 perfil-salmo legal-page nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #ffffff;background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ffffff;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1838.72px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1 listaguion\"><h1>PRIVACY POLICY<\/h1>\n<p><strong>Introduction and data controller <\/strong><\/p>\n<p>The purpose of this privacy policy is to explain how Vibia Lighting, S.L.U., pursuant to the provisions of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (\u201c<strong>GDPR<\/strong>\u201d), and, as data controller, will process the personal data obtained through the website <a href=\"https:\/\/www.vibia.com\/\">www.vibia.com<\/a> and\/or the web application (the \u201c<strong>Website<\/strong>\u201d).<\/p>\n<p>The controller of the personal data collected through the Website is Vibia Lighting, S.L.U., with registered office at C\/ Progr\u00e9s, 4-6, 08850 Gav\u00e0 (Barcelona), with tax identification number (NIF) B-66241035, registered with the Commercial Registry of Barcelona under Volume 44,212, Folio 202, Sheet B-449,764, 1st entry (\u201c<strong>Vibia<\/strong>\u201d). The Data Protection Officer may be contacted at the following email address: <a href=\"mailto:privacy@vibia.com\">privacy@vibia.com<\/a>.<\/p>\n<p><strong>Purposes <\/strong><\/p>\n<p>Vibia only collects the data strictly necessary to offer and provide the services arising from its activity. The data and\/or categories of data that we may collect through the Website are mainly (i) identification and contact data (full name, email address, telephone number, nationality and professional data); and (ii) financial data (credit card and bank details).<\/p>\n<p>Vibia processes your personal data, collected through the Website, for the following purposes:<\/p>\n<ol>\n<li>To properly manage our services, consisting of (i) providing the services in accordance with the specific needs of clients, in order to perform the contracts entered into by them; (ii) the purchase and delivery of the products and services offered through the Website, as well as the sending of documentation relating to the purchases made (invoices, delivery notes, etc.); (iii) managing the creation of a user account and providing the services associated with it; (iv) managing our services, including training, reminders, technical notices, updates, support messages, among others; (v) recording and managing the resolution of incidents; and (vi) recording and managing the communication channels between Website Users and Vibia, whether through chat, the contact form, letter, email or telephone, including, where applicable, the recording of calls with our customer service.<\/li>\n<li>Sending commercial information and newsletters about new products and services offered on the Website, as well as conducting surveys and statistical studies.<\/li>\n<li>Providing the information requested by the user through the contact form.<\/li>\n<li>Preventing abuse and fraud in the use of our services (for example, fraudulent activities, sending spam, among others).<\/li>\n<li>Disclosure of data to public bodies and authorities, provided that they are required in accordance with legal and regulatory provisions.<\/li>\n<\/ol>\n<p>We remind you that you may object to receiving commercial communications by any means and at any time by sending an email to the address indicated above.<\/p>\n<p><strong>Legal basis <\/strong><\/p>\n<p>The processing of your data is carried out on the following legal bases:<\/p>\n<ol>\n<li>The request for information and\/or the contracting of Vibia&#8217;s services, the terms and conditions of which will in any case be made available to you prior to any possible contracting.<\/li>\n<li>The free, specific, informed and unambiguous consent given by you in relation to the sending of commercial information.<\/li>\n<li>The processing of financial data is based on the performance of a contract and on compliance with legal obligations (tax obligations and the prevention of money laundering).<\/li>\n<li>Vibia&#8217;s legitimate interest in relation to the prevention of abuse and fraud in the use of our services lies in protecting Website users through the prevention of abuse and fraud.<\/li>\n<li>Disclosure of data to public bodies and authorities, provided that they are required in accordance with legal and regulatory provisions.<\/li>\n<\/ol>\n<p>If you do not provide us with your data, or provide it incorrectly or incompletely, we will not be able to handle your request, making it entirely impossible to provide you with the requested information or to carry out the contracting of the services.<\/p>\n<p><strong>Cookies and similar technologies<\/strong><\/p>\n<p>We use cookies and other technologies that allow us to carry out the automated collection and processing of personal data, all in order to offer the User a better experience of our services. To find out in detail which cookies we use, please remember that you can access the Website&#8217;s Cookies Policy.<\/p>\n<p><strong>Recipients <\/strong><\/p>\n<p>Your personal data may be disclosed to third parties in the following cases:<\/p>\n<ul>\n<li>To other companies within the Vibia group for internal administrative purposes, on the basis of our legitimate interest in managing Vibia&#8217;s business globally or, where necessary, for the performance of the contractual relationship with the user.<\/li>\n<li>To those providers that render services to Vibia in connection with the purposes described, such as content hosting services, instant messaging, notification delivery and advertising services, etc., and with which Vibia has entered into the corresponding data processing agreements to ensure that personal data is processed in accordance with the provisions of the GDPR and other applicable regulations.<\/li>\n<li>Your data may also be disclosed where there is a legal obligation to do so.<\/li>\n<\/ul>\n<p>Some of the recipients mentioned above may be located in countries that are not considered to provide an adequate level of protection. In such cases, Vibia ensures that the relevant safeguards are applied in accordance with the requirements of the applicable regulations, so that your data is adequately protected; such safeguards may include (i) standard contractual clauses approved by the EU, and\/or (ii) third-party certifications.<\/p>\n<p>In any event, Vibia adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of the GDPR.<\/p>\n<p><strong>Data retention period <\/strong><\/p>\n<p>Vibia will retain the personal data collected only for a specific, proportionate and limited period of time in order to fulfil the purpose for which it was collected, as well as to comply with the requirements of the applicable legislation. Once the intended purpose has been fulfilled, your data will be duly blocked for the period during which legal actions may arise and, once the limitation period has elapsed, it will be duly deleted.<\/p>\n<p>We also inform you that Vibia, as a data hosting service provider and pursuant to the provisions of Law 34\/2002 of 11 July on Information Society Services and Electronic Commerce (\u201c<strong>LSSICE<\/strong>\u201d), retains, for a maximum period of 12 months, the essential information needed to identify the origin of the hosted data and the moment at which the provision of the service began. The retention of this data does not affect the secrecy of communications and it may only be used within the framework of a legal obligation or to safeguard public security, being made available to the competent public authority that so requires.<\/p>\n<p>The disclosure of data to the competent public authority that so requires will be carried out pursuant to the provisions of the personal data protection regulations.<\/p>\n<p><strong>Protection of hosted information<\/strong><\/p>\n<p>Vibia makes backup copies of the content hosted on its servers; however, it is not liable for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, since such data may have been deleted and\/or modified during the period of time elapsed since the last backup.<\/p>\n<p>The services offered, except for specific backup services, do not include the restoration of content kept in the backups made by Vibia where such loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always subject to the user&#8217;s prior acceptance.<\/p>\n<p>The restoration of deleted data is only included in the price of the service where the loss of content is due to causes attributable to Vibia.<\/p>\n<p><strong>Data collected by Users <\/strong><\/p>\n<p>In cases where the user includes files containing personal data on the shared hosting servers, Vibia is not liable for the user&#8217;s non-compliance with the GDPR.<\/p>\n<p><strong>Users&#8217; rights <\/strong><\/p>\n<p>As a result of the processing of your personal data by Vibia, you may, at any time, exercise the rights of access, rectification, erasure, objection, restriction of processing and portability (provided that this is technically possible and reasonable) recognised in the GDPR. These rights may be exercised by the user directly by email to <a href=\"mailto:privacy@vibia.com\">privacy@vibia.com<\/a> or at the following address: C\/ Progr\u00e9s 4 \u2013 6, 08850 Gav\u00e0 (Barcelona).<\/p>\n<p>In any case, please remember that you may contact the Spanish Data Protection Agency (Agencia Espa\u00f1ola de Protecci\u00f3n de Datos) for any complaint arising from the processing of your personal data.<\/p>\n<p><strong>Use of social media<\/strong><\/p>\n<p>Vibia maintains profiles on social media. The processing of followers&#8217; data will be governed by the privacy policies of those platforms, although Vibia will process such data to provide information about its activities, products or services, always within the possibilities offered by the social network itself.<\/p>\n<p><strong>Artificial intelligence and AI-generated content<\/strong><\/p>\n<p>In the course of providing its services, Vibia may use artificial intelligence systems to manage certain interactions with users, including customer assistance or service personalisation tools. Where technically possible, these interactions will be duly identified as generated or assisted by artificial intelligence, in accordance with the provisions of Article 50 of Regulation (EU) 2024\/1689 (\u201c<strong>AI Act<\/strong>\u201d). The processing of personal data arising from the use of these tools is carried out with the same safeguards and legal bases described in this policy.<\/p>\n<p>The Website may include images or other visual content generated or modified with artificial intelligence tools. Where this is the case, such content will be duly identified by means of the official EU icon for AI-generated content (\u201cAI\u201d), in accordance with the provisions of Article 50 of the AI Act.<\/p>\n<p><strong>Amendments to the privacy policy<\/strong><\/p>\n<p>This privacy policy is available on the Website. Nevertheless, should we make substantial and material changes to its content, we will notify you through our platforms or to your email address, thereby complying with the duty to inform provided for in the GDPR.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 30px;padding-bottom : 60px;margin-bottom : 0px;padding-left : 30px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":277279,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/pages\/211955"}],"collection":[{"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/users\/277279"}],"replies":[{"embeddable":true,"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/comments?post=211955"}],"version-history":[{"count":15,"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/pages\/211955\/revisions"}],"predecessor-version":[{"id":319890,"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/pages\/211955\/revisions\/319890"}],"wp:attachment":[{"href":"https:\/\/vibia.dev\/us\/wp-json\/wp\/v2\/media?parent=211955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}